What only you know
Documenting and passing on company knowledge
Putting in writing what exists only in your head, without spending six months on it.
Objectives
- Identify the unwritten knowledge on which the activity depends
- Produce documentation that is useful and actually maintained, rather than exhaustive and dead
- Use an artificial intelligence assistant as a scribe: dictating, structuring, retrieving
- Determine what must never be entrusted to an external tool
Programme
- Morning: What is written down nowhere: The inventory of tacit knowledge: practical know-how, exceptions, history of decisions · Why procedures fail: too long, too early, never reread · The format that lasts: the one-page sheet and the checklist
- Afternoon: AI as a scribe, and its limits: Dictating, then having it structured: workshop on your own tasks · Finding information in your own documents · Personal data, secrets, contracts: what does not leave your premises, and why
Prerequisites
None. Being able to use a word processor is sufficient.
What you take away
Three sheets setting out your own knowledge, written during the day.