What you depend on without knowing it
Choosing digital tools: reversibility and data
Reversibility as the first selection criterion, ahead of price and features.
Objectives
- Assess the reversibility of a tool before committing to it
- Retrieve your data from an online service and check that it is usable
- Read the binding clauses: term, termination, data ownership, what happens if the service ends
- Manage a change of tool without losing the history
Programme
- Morning: Before signing: The three questions to ask any software vendor, and what evasive answers reveal · Exporting: the difference between an export that exists and an export that is usable · The contract in practice: term, renewal, hosting, what happens to the data
- Afternoon: Leaving, or staying with full knowledge of the facts: A real export test on one of your tools, during the session · The hidden cost of a change, and when it is not worth it · Your selection grid, to bring out the next time a vendor approaches you
Prerequisites
Use at least one online software application in your work.
What you take away
A real export from one of your tools, and your selection grid.